|
|
|
|
임지영 ( Lim Ji-Young ) - 인하대학교 간호학과
오승은 ( Oh Seung-Eun ) - 인하대학교 간호학과 대학원
고국진 ( Ko Gug-Jin ) - 인하대학교 간호학과 대학원
이현희 ( Lee Hyun-Hee ) - 인하대학교 간호학과 대학원
박연홍 ( Park Yeon-Hong ) - 인하대학교 간호학과 대학원
장진희 ( Jang Jin-Hui ) - 인하대학교 간호학과 대학원
윤수미 ( Yun Soo-Mi ) - 인하대학교 간호학과 대학원
|
|
Abstract
|
|
|
|
|
Purpose: The purpose of this study was to analyze key performance indicators using a balanced scorecard in the nursing department of hospitals, and to find useful suggestions for future research.
Methods: Before starting the literature search clear inclusion and exclusion criteria were determined. After that, were viewed 41 studies from the RISS, KISS, National assembly library, and NDSLDB. Data were collected on October 17, 2013. Researchers developed an analytic framework for the literature review using a balanced score card development process and construction steps of previous studies. This framework had 10 steps related to the balanced score card development process.
Results: A total of 10 studies met the inclusion and exclusion criteria. We identified 234 key performance indicators for the nursing department. The average number was 6.6 in finance perspective, 8.6 in perspective, 11.9 in internal process perspective, and 6.2 in learning and growth perspective. We found that 173 indicators had been cited only once. 61 indicators were cited over twice. Further, 8 indicators employed different perspectives on different studies.
Conclusion: The results of the present study summarize useful information on recent trends on key performance indicators using a balanced score card in the nursing department of hospitals. These results will help develop key performance indicators and provide directions for future research.
|
|
|
KeyWords
|
|
균형성과표, 핵심성과지표, 간호조직
Review, Nursing, Organizations, Nurses Performance Evaluation
|
|
|
원문 및 링크아웃 정보
|
|
|
|
|
|
등재저널 정보
|
|
|
|
|
|
|